Our service

Alongside our range of leak test panels and calibrators, we also offer our customers a service package tailored to you and your needs, covering a broad spectrum of services from pre-sales advice and online support to analysis and calibration on-site to training in-house at JW Froehlich.

Professional Diagnostic Kit

  • Convenient emergency assistance using online diagnostics via TeamViewer

Mapping and analyses

  • Support from experienced specialists to determine test parameters
  • Measuring equipment provided

Calibration

  • Carried out by experienced specialists either in our factory or at your premises
  • Factory certificate 

Assistance with commissioning

  • Assistance with parameterisation
  • Instruction and training provided on-site by experienced specialists

On-site purchase advice

  • Requirements analysis and support in choosing the right product

Training of the staff

  • At the customer’s premises or in-house at JW Froehlich
  • On-site analysis of and solutions for application problems

Analyses of measurement equipment capabilities

  • On-site support on machinery

Service request

Please fill out this form to submit a service request.