In the following sections, we introduce you to the various departments of our company – in the order in which an order is processed, from the initial inquiry to the successful completion. This structured presentation makes it easier to understand the collaboration and the key steps required to develop and implement customized solutions for our clients. Departments not directly involved in product creation are listed at the end of this sequence, as they perform supportive functions that complete the entire process. Each department, whether directly or indirectly involved, contributes its expertise to the success of our projects.
Sales
Sales acts as a crucial interface to all departments, ensuring smooth coordination between project planning, construction departments, technical development, software development, assembly, and commissioning. It coordinates priorities related to regulations, deadlines, and costs, and remains the central point of contact for customers throughout the entire project process.
As a global representative in the e-mobility market, sales is the spearhead of our company. Our sales engineers combine technical expertise with strong communication skills and a keen sense of customer needs. They guide projects with high flexibility and resilience from planning to completion.
Sales plays a vital role in JW Froehlich's company direction as a development partner for sustainable technologies. We develop tailored strategies for our customers and implement them with expert knowledge.
Sales acts as a crucial interface to all departments, ensuring smooth coordination between project planning, construction departments, technical development, software development, assembly, and commissioning. It coordinates priorities related to regulations, deadlines, and costs, and remains the central point of contact for customers throughout the entire project process.
As a global representative in the e-mobility market, sales is the spearhead of our company. Our sales engineers combine technical expertise with strong communication skills and a keen sense of customer needs. They guide projects with high flexibility and resilience from planning to completion.
Sales plays a vital role in JW Froehlich's company direction as a development partner for sustainable technologies. We develop tailored strategies for our customers and implement them with expert knowledge.
Project Planning and Project Controlling
Project Planning and Control (PPS) is crucial to the success of our projects. As the central interface between departments, we coordinate resources and monitor processes to ensure timely execution and maximum efficiency. In this way, we create planning security and contribute to cost efficiency.
Our work ensures that projects are completed reliably and in line with customer expectations. Delays affect multiple areas, from internal processes to customer-relevant aspects such as shipping and acceptance. Therefore, we rely on precise planning and transparent communication to minimize risks early on.
PPS actively contributes to the company's strategy by continuously optimizing processes and preparing for future challenges in Industry 4.0 and e-mobility. Artificial intelligence will drive this development by automating tasks and enabling data-driven forecasts. This allows us to manage projects more efficiently and respond proactively to changes.
Project Planning and Control (PPS) is crucial to the success of our projects. As the central interface between departments, we coordinate resources and monitor processes to ensure timely execution and maximum efficiency. In this way, we create planning security and contribute to cost efficiency.
Our work ensures that projects are completed reliably and in line with customer expectations. Delays affect multiple areas, from internal processes to customer-relevant aspects such as shipping and acceptance. Therefore, we rely on precise planning and transparent communication to minimize risks early on.
PPS actively contributes to the company's strategy by continuously optimizing processes and preparing for future challenges in Industry 4.0 and e-mobility. Artificial intelligence will drive this development by automating tasks and enabling data-driven forecasts. This allows us to manage projects more efficiently and respond proactively to changes.
Mechanical Design
The Mechanical Design team is involved early in the project and supports the sales team already during the concept phase. In constant communication with the control design team, they develop complex mechatronic testing systems. They create technical documentation, assist purchasing with supplier selection, and accompany assembly and commissioning until project completion.
The department designs a wide range of special machines and tackles new challenges daily. It combines innovative control technology with digital measurement technology. A positive team culture and continuous optimization processes ensure our success, especially in the field of e-mobility.
The Mechanical Design team is involved early in the project and supports the sales team already during the concept phase. In constant communication with the control design team, they develop complex mechatronic testing systems. They create technical documentation, assist purchasing with supplier selection, and accompany assembly and commissioning until project completion.
The department designs a wide range of special machines and tackles new challenges daily. It combines innovative control technology with digital measurement technology. A positive team culture and continuous optimization processes ensure our success, especially in the field of e-mobility.
Control Engineering
Together with other departments, we develop innovative machine and control concepts. We create comprehensive concept documents and functional descriptions that serve as the foundation for implementation. In close coordination with purchasing and assembly, we manage material procurement, review assembly processes, and assist with commissioning, both in-house and at our customers' sites.
Our scope of work includes electrical engineering, control systems, safety technology, and specialized knowledge such as automotive high-voltage and battery technology. The continuously growing demands in Industry 4.0 and e-mobility make our work diverse and exciting. With creativity, we actively shape the future of our products.
Together with other departments, we develop innovative machine and control concepts. We create comprehensive concept documents and functional descriptions that serve as the foundation for implementation. In close coordination with purchasing and assembly, we manage material procurement, review assembly processes, and assist with commissioning, both in-house and at our customers' sites.
Our scope of work includes electrical engineering, control systems, safety technology, and specialized knowledge such as automotive high-voltage and battery technology. The continuously growing demands in Industry 4.0 and e-mobility make our work diverse and exciting. With creativity, we actively shape the future of our products.
Software Development
The software development team works closely with the sales, design, and technical development departments to provide technical expertise during the proposal phase and define software structures. In project execution, they adapt company-specific software for automated measurement, testing, visualization, and analysis to fit the specific testing machine. The team consists of development engineers and software developers with a technical background and product know-how, who can connect technology and software. They drive the advancement of software to generate new solutions for customers and work on topics such as Kubernetes/Docker, artificial intelligence, and machine learning.
The department is involved in research projects and focuses on OT/IT, 3D visualization/AR, and Scrum/Agile software development. The goals of software development are derived from the company strategy and include implementing measurement and testing processes, communication over proprietary protocols with industrial components, and the visualization and analysis of measurement data using web technologies. Through commissioning and tailored support, they contribute to the company's success.
The software development team works closely with the sales, design, and technical development departments to provide technical expertise during the proposal phase and define software structures. In project execution, they adapt company-specific software for automated measurement, testing, visualization, and analysis to fit the specific testing machine. The team consists of development engineers and software developers with a technical background and product know-how, who can connect technology and software. They drive the advancement of software to generate new solutions for customers and work on topics such as Kubernetes/Docker, artificial intelligence, and machine learning.
The department is involved in research projects and focuses on OT/IT, 3D visualization/AR, and Scrum/Agile software development. The goals of software development are derived from the company strategy and include implementing measurement and testing processes, communication over proprietary protocols with industrial components, and the visualization and analysis of measurement data using web technologies. Through commissioning and tailored support, they contribute to the company's success.
Purchasing
The purchasing department acts as an internal service provider, supporting all departments with procurement processes and indirect spend. It accompanies make-or-buy decisions and offers technical support.
With both commercial and technical expertise, the purchasing department ensures that components are procured in the required quality, on time, and at attractive terms. Through negotiation skills, it significantly contributes to the economic success of the company.
A highly trained team faces the challenges of multi- and global sourcing as well as market volatility with agility.
The purchasing department acts as an internal service provider, supporting all departments with procurement processes and indirect spend. It accompanies make-or-buy decisions and offers technical support.
With both commercial and technical expertise, the purchasing department ensures that components are procured in the required quality, on time, and at attractive terms. Through negotiation skills, it significantly contributes to the economic success of the company.
A highly trained team faces the challenges of multi- and global sourcing as well as market volatility with agility.
Procurement
Procurement receives all goods deliveries, manages and stores components, and ensures they are available on time for assembly and commissioning. It also professionally handles customer-supplied materials. Additionally, the department organizes the shipping of spare and wear parts, as well as the handling of our series product "Leak Testers" – from packaging to delivery to the carrier.
Located directly in the assembly hall, materials management enables direct contact with the assemblers and provides deep insights into our finished products. This proximity fosters identification with the machines and offers exciting insights into custom machine construction. With high flexibility, the team supplies all interfaces – just in time or from stock
Procurement receives all goods deliveries, manages and stores components, and ensures they are available on time for assembly and commissioning. It also professionally handles customer-supplied materials. Additionally, the department organizes the shipping of spare and wear parts, as well as the handling of our series product "Leak Testers" – from packaging to delivery to the carrier.
Located directly in the assembly hall, materials management enables direct contact with the assemblers and provides deep insights into our finished products. This proximity fosters identification with the machines and offers exciting insights into custom machine construction. With high flexibility, the team supplies all interfaces – just in time or from stock
Assembly
The assembly department implements design concepts into machines and modifications based on assembly plans. Required parts are individually manufactured and pre-assembled in advance. The assembly team hands over the completed machines to the commissioning team and supports the installation on-site at the customer’s location in close collaboration with this team. The particular challenge lies in the assembly of highly customized and complex special machines, which require deep technical understanding and sustained commitment. The team masters digital tools such as 3D-CAD plans, electrical diagrams, and M365, and works independently with flat hierarchies. The precise work of the assembly team ensures technically excellent machine construction and contributes to the high quality of our products.
The assembly department implements design concepts into machines and modifications based on assembly plans. Required parts are individually manufactured and pre-assembled in advance. The assembly team hands over the completed machines to the commissioning team and supports the installation on-site at the customer’s location in close collaboration with this team. The particular challenge lies in the assembly of highly customized and complex special machines, which require deep technical understanding and sustained commitment. The team masters digital tools such as 3D-CAD plans, electrical diagrams, and M365, and works independently with flat hierarchies. The precise work of the assembly team ensures technically excellent machine construction and contributes to the high quality of our products.
Commissioning Technical Services
The commissioning department is the central interface between internal departments and customers. It brings together design and assembly and supports the integration of our testing systems into the production line. The commissioning team understands the scope of work, interprets design plans, and handles the technical commissioning, such as PLC programming. With extensive technological expertise, the commissioning department provides important impulses, especially in the area of alternative drive technologies. It coordinates projects, ensures successful implementation, and transforms design specifications into high-performance products. A functioning team and technical understanding are key to success.
The commissioning department is the central interface between internal departments and customers. It brings together design and assembly and supports the integration of our testing systems into the production line. The commissioning team understands the scope of work, interprets design plans, and handles the technical commissioning, such as PLC programming. With extensive technological expertise, the commissioning department provides important impulses, especially in the area of alternative drive technologies. It coordinates projects, ensures successful implementation, and transforms design specifications into high-performance products. A functioning team and technical understanding are key to success.
Research & Development
The Research & Development department works closely with the management team to receive orders for pre-development and research and to help shape the company strategy. It supports adjacent departments such as sales in the preparation of offers for new products and provides expertise for design and software development. Its focus is on knowledge transfer for new products, supporting initial customer projects, and enabling departments to independently handle projects. As an interdisciplinary team, Technical Development operates at the forefront of technology with innovative engineers and specialists who share a passion for innovation and new challenges. It drives development projects forward to support customers with visionary ideas and advance the successful introduction of new testing solutions, contributing to the long-term transformation towards e-mobility.
The Research & Development department works closely with the management team to receive orders for pre-development and research and to help shape the company strategy. It supports adjacent departments such as sales in the preparation of offers for new products and provides expertise for design and software development. Its focus is on knowledge transfer for new products, supporting initial customer projects, and enabling departments to independently handle projects. As an interdisciplinary team, Technical Development operates at the forefront of technology with innovative engineers and specialists who share a passion for innovation and new challenges. It drives development projects forward to support customers with visionary ideas and advance the successful introduction of new testing solutions, contributing to the long-term transformation towards e-mobility.
Leak Test Panels
The Leak Testing Devices division offers leak testing equipment to customers worldwide and operates independently in development, construction, sales, and service. The interfaces with other departments primarily lie in purchasing and material management for required parts, as well as in the commercial processing. Precise measurement technology, particularly in helium testing, allows us to provide solutions that meet the highest standards. Engineers and specialists work closely together to customize applications and develop new device functions. The Leak Testing Devices division stays at the forefront of development with innovative solutions in leak testing and meets the needs of our customers.
The Leak Testing Devices division offers leak testing equipment to customers worldwide and operates independently in development, construction, sales, and service. The interfaces with other departments primarily lie in purchasing and material management for required parts, as well as in the commercial processing. Precise measurement technology, particularly in helium testing, allows us to provide solutions that meet the highest standards. Engineers and specialists work closely together to customize applications and develop new device functions. The Leak Testing Devices division stays at the forefront of development with innovative solutions in leak testing and meets the needs of our customers.
Financial Accounting and Controlling
The Financial Accounting and Controlling department is extensively networked and reflects the value creation process. It prepares the annual financial statements, creates corporate planning, monitors business performance, and supports tax and financial audits. Through close coordination with sales, purchasing, and payroll, the department ensures the company's liquidity. The department works with all departments to create budgeting, proposes measures to achieve targets, and supports management in steering the company. Modern tools enhance efficiency, and collaboration with international subsidiaries leads to the consolidated financial statements.
The Financial Accounting and Controlling department is extensively networked and reflects the value creation process. It prepares the annual financial statements, creates corporate planning, monitors business performance, and supports tax and financial audits. Through close coordination with sales, purchasing, and payroll, the department ensures the company's liquidity. The department works with all departments to create budgeting, proposes measures to achieve targets, and supports management in steering the company. Modern tools enhance efficiency, and collaboration with international subsidiaries leads to the consolidated financial statements.
IT (Information Technology)
In IT, all business processes come together. It supports the ongoing development and digital transformation through optimizations and standardization for greater cost efficiency. As an operator, IT ensures smooth operations and guarantees IT-supported processes of high quality. As a service broker, it coordinates external IT service providers and optimizes business processes through digitalization. As a technology leader, IT implements new technologies to secure market advantages for the company in a timely manner.
In IT, all business processes come together. It supports the ongoing development and digital transformation through optimizations and standardization for greater cost efficiency. As an operator, IT ensures smooth operations and guarantees IT-supported processes of high quality. As a service broker, it coordinates external IT service providers and optimizes business processes through digitalization. As a technology leader, IT implements new technologies to secure market advantages for the company in a timely manner.
Human Resources
The Human Resources department serves as the central point of contact for all company areas and is responsible for the timely recruitment of qualified personnel, as well as for the well-being of employees from hiring to departure. It communicates with the works council and negotiates with them on important company matters, supporting managers in fulfilling their responsibilities and in employee development. As a sparring partner to management, it actively contributes to shaping the company's goals. The objectives of HR are closely aligned with the company's goals. The HR department identifies and develops talent, promotes corporate culture, optimizes performance management, develops leadership understanding, and contributes to company development through negotiation and communication skills. A solid technical understanding of the product and sensitivity to internal developments are of great importance in this process.
The Human Resources department serves as the central point of contact for all company areas and is responsible for the timely recruitment of qualified personnel, as well as for the well-being of employees from hiring to departure. It communicates with the works council and negotiates with them on important company matters, supporting managers in fulfilling their responsibilities and in employee development. As a sparring partner to management, it actively contributes to shaping the company's goals. The objectives of HR are closely aligned with the company's goals. The HR department identifies and develops talent, promotes corporate culture, optimizes performance management, develops leadership understanding, and contributes to company development through negotiation and communication skills. A solid technical understanding of the product and sensitivity to internal developments are of great importance in this process.
Corporate Communications
The Corporate Communications department develops and manages the company's external and internal communication strategies. It ensures that our messages are communicated clearly and consistently across all channels – such as digital media, print materials, social media, and public relations – to enhance brand perception and corporate reputation. Events and trade fair appearances also fall within the scope of corporate communications. In close collaboration with management and other departments, the department coordinates communication with customers, partners, sponsors, and media service providers. It is also responsible for internal communication, supporting the flow of information within the company and ensuring value-based communication among employees.
The Corporate Communications department develops and manages the company's external and internal communication strategies. It ensures that our messages are communicated clearly and consistently across all channels – such as digital media, print materials, social media, and public relations – to enhance brand perception and corporate reputation. Events and trade fair appearances also fall within the scope of corporate communications. In close collaboration with management and other departments, the department coordinates communication with customers, partners, sponsors, and media service providers. It is also responsible for internal communication, supporting the flow of information within the company and ensuring value-based communication among employees.
Corporate Identity
Few things shape a company as sustainably as its beginnings. At JW Froehlich, it all started with an inventive mind and the ambition to develop customized, tailored testing concepts for clients. To this day, our goal is to enable clients to define and maintain the optimal quality standard for their products. Flexibility in thinking and reliability in collaboration are essential prerequisites for this. That’s what makes JW Froehlich stand out: we are committed to each other and to our clients. We know where we come from and look toward the same shared future. In difficult times, looking to the past helps us gather strength. And in good times, it helps us stay grounded.
